JD Lake Communications LLC

Employee Engagement

Hey, Coach!

6th in a series   I stated earlier that performance evaluation (management) is not a one-time event, held at the close of a performance cycle.  It is an ongoing process that IS the cycle! The leader and the direct report … Continue reading

Discussing Changes of Expectations

5th in a series The only human beings that really appreciate regular change are babies. It never fails.  You get a great performance plan written and agreed to.  You enter it into your organization’s system, and start working on achieving … Continue reading

Setting Great Expectations

4th in a series Do you hear that rumbling in the distance?  Or maybe it’s not so far away.  It’s the sound of a run – a run on your talent bank.  And if you are resting on your engagement … Continue reading

The Balance of Expectations

As many organizations begin their next performance cycle, I thought it would be good to show what makes for an effective process that managers, supervisors, and employees can actually look forward to. 3rd in a series A senior-level manager showed … Continue reading

What’s This About Performance Reviews – Part 2

As many organizations begin their next performance cycle, I thought it would be good to show what makes for an effective process that managers, supervisors, and employees can actually look forward to. 2nd in a series Part 1 dealt with … Continue reading

What’s This About Performance Reviews? – Part 1

As many organizations begin their next performance cycle, I thought it would be good to show what makes for an effective process that managers, supervisors, and employees can actually look forward to. 1st in a series There has been a … Continue reading

Learning From Your Customers

It was 2:00pm Tuesday afternoon, and Donna had completely forgotten to order materials for the presentation she would be giving at 8:00 the next morning.  She immediately contacted her vendor with a slight feeling of panic. Evie answered the phone … Continue reading

Overshooting Relevance

I was talking to a friend over the holiday, who told me about a situation at work.  It seems there is an open position that the manager is looking to fill.  He has a dynamite candidate – already a “temp” … Continue reading

The Center of Your Organization’s Universe

Many years ago, I used two different airlines for my business travel.  Their level of service was about the same.  But after a while I noticed one of them developing behaviors that started getting a little irritable to me. My … Continue reading

Just 5 More Minutes? No!

In yesterday’s The Conversation (HBR Blog), Authors Paul Lienwald and Cesare Mainardi cite the Booz & Company survey, where executives from around the world were asked to comment on the results of their strategic initiatives. Their comment: With more than … Continue reading

That’s A Mighty Big Dust Bunny You Got There…

I originally thought it was just me, but recent conversations with colleagues have convinced me that this issue of talent retention is known about in high places, but not really being addressed.  Unless tacit acknowledgement about it qualifies for “addressing.”  … Continue reading

Going Down the “Brain Drain?”

A friend of mine recently sent me this amusing little dialog he came across…   Employee:  Excuse me sir, may I talk to you? Boss:  Sure, come on in. What can I do for you?   Employee:  Well sir, as … Continue reading

Engagement Low? Check The Dictionary!

The words you use may be compounding your problem. More and more studies are showing numbers above 50% representing employees who are planning to jump ship within the next 12-18 months – and it may not be that long, either.  … Continue reading

CEO vs Engagement – Part 5

Reminder: This is the 5th (of 5) responses to Lance Haun’s “Five Reason’s Your CEO Doesn’t Care About Engagement.” My responses start with the December post titled “Cultural Responsibilities” CEO Statement #5 Engagement Is Not An Objective If you look … Continue reading

CEO vs. Engagement – Part 4

Reminder: This is the 4th (of 5) responses to Lance Haun’s “Five Reason’s Your CEO Doesn’t Care About Engagement.” My responses start with the December post titled “Cultural Responsibilities” CEO Statement #4 Oh Hey, Look – Another “Touchy-Feely” HR Initiative … Continue reading

CEO vs. Engagement – Part 3

Reminder: This is the 3rd (of 5) responses to Lance Haun’s “Five Reason’s Your CEO Doesn’t Care About Engagement.” My responses start with the December post titled “Cultural Responsibilities” Huan’s 3rd argument…There’s no ROI In order to drive employee engagement, … Continue reading

CEO vs Engagement – Part 2

Reminder: This is the 2nd (of 5) responses to Lance Haun’s “Five Reason’s Your CEO Doesn’t Care About Engagement.” My responses start with the December post titled “Cultural Responsibilities” Jobs that don’t lend themselves to engagement The year was 1964.  … Continue reading

CEO vs Engagement – Part 1

Reminder: This is the 1st (of 5) responses to Lance Haun’s “Five Reason’s Your CEO Doesn’t Care About Engagement.” My responses start with the December post titled “Cultural Responsibilities” “The Company is not ready” Haun’s argument here is that, in … Continue reading

Cultural Responsibilities

NOTE:  On 2/3/11, the subsequent postings were linked by each of the 5 reasons listed below.  You can also link using the post listings “CEO vs. Engagement” on the right. We have heard time and again that it is the … Continue reading

Blocking and Hoarding

Growth may mean exit – but which way? I spent 8 years working with a junior varsity show choir band – the background instrumentalists behind what could be called a “Glee, Jr.”.  They were wonderful years and I got to … Continue reading

Green Amongst The White

This was not my planned post, but something recently happened that brought a smile to my face and I had to share it with you. The snow storm started about 8:00 in the morning.  After a few hours of slow … Continue reading