Hey, Coach!
6th in a series I stated earlier that performance evaluation (management) is not a one-time event, held at the close of a performance cycle. It is an ongoing process that IS the cycle! The leader and the direct report … Continue reading
Discussing Changes of Expectations
5th in a series The only human beings that really appreciate regular change are babies. It never fails. You get a great performance plan written and agreed to. You enter it into your organization’s system, and start working on achieving … Continue reading
Setting Great Expectations
4th in a series Do you hear that rumbling in the distance? Or maybe it’s not so far away. It’s the sound of a run – a run on your talent bank. And if you are resting on your engagement … Continue reading
The Balance of Expectations
As many organizations begin their next performance cycle, I thought it would be good to show what makes for an effective process that managers, supervisors, and employees can actually look forward to. 3rd in a series A senior-level manager showed … Continue reading
What’s This About Performance Reviews – Part 2
As many organizations begin their next performance cycle, I thought it would be good to show what makes for an effective process that managers, supervisors, and employees can actually look forward to. 2nd in a series Part 1 dealt with … Continue reading
What’s This About Performance Reviews? – Part 1
As many organizations begin their next performance cycle, I thought it would be good to show what makes for an effective process that managers, supervisors, and employees can actually look forward to. 1st in a series There has been a … Continue reading
Failure Is not An Option – Really?
I regularly receive postings from a blog by Eric Chester called Reviving Work Ethic. There are many good postings regarding this subject – especially in today’s business world. I was intrigued by Anthony Mok’s guest post, Are Schools Setting the … Continue reading
The Unaccounted-For Factor
OK, so “downsizing” resulted in 2 people doing the work of 3. Relatively no problem. The 50% increase of workload of the survivors was offset by Productivity improvements and Remaining employees’ already existing knowledge of corporate practices, processes, and “workarounds” … Continue reading
Why Interview?
A recent blog post title said “Interviews Are A Waste Of Time.” Intriguing, no? The article went on to clarify that it was the “unstructured” interview that was a waste of time. And to that I highly agree. I had … Continue reading
The Trouble With A-Players
Recently, I have seen an increase in chatter about “A-Players” out on the blogs – especially when it comes to recruiting and development. I find it interesting because this is a broad category of employee performance that often gets pigeon-holed … Continue reading
A Little Goes A Long Way
A series of unfortunate events had brought Doug into the hotel looking like something the cat had dragged in because the dog forgot to bury. First his flight and connections had delayed him for over three hours due to bad … Continue reading
Priorities
Today I’m going to keep it short and sweet. I came across this quote from Sir Richard Branson, Chairman of Virgin: “… Our first priority should be the people who work for the companies, then the customers, then the shareholders. … Continue reading
Of Standards and Expectations
The other day I was chatting with a program director of a Technical College. As the subject shifted to challenges his school was facing, the conversation turned to expectations of the local businesses. “One question that keeps popping up is … Continue reading
Learning From Your Customers
It was 2:00pm Tuesday afternoon, and Donna had completely forgotten to order materials for the presentation she would be giving at 8:00 the next morning. She immediately contacted her vendor with a slight feeling of panic. Evie answered the phone … Continue reading
Overshooting Relevance
I was talking to a friend over the holiday, who told me about a situation at work. It seems there is an open position that the manager is looking to fill. He has a dynamite candidate – already a “temp” … Continue reading
The Center of Your Organization’s Universe
Many years ago, I used two different airlines for my business travel. Their level of service was about the same. But after a while I noticed one of them developing behaviors that started getting a little irritable to me. My … Continue reading
Time To Rethink Your Hiring Strategy
The headline caught my attention… One Third of Employers Worldwide Cannot Find Qualified Talent, Survey Finds One in three employers globally report experiencing difficulty filling jobs due to lack of available talent, the highest percentage since before the recession in … Continue reading
That’s A Mighty Big Dust Bunny You Got There…
I originally thought it was just me, but recent conversations with colleagues have convinced me that this issue of talent retention is known about in high places, but not really being addressed. Unless tacit acknowledgement about it qualifies for “addressing.” … Continue reading
WELCOME!
Welcome to the The PEOPLE FORWARD Project blog for JDLake Communications, LLC. The PEOPLE FORWARD Project is the mission of our organization to help your business retain not only the valuable talent you have working for you, but also the … Continue reading



